Privacy Policy

What we collect, why, and what we do not do with it.

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What we collect

Account details, addresses used in bookings, shipment details, payment status (never card numbers — those stay with the payment gateway) and standard technical logs.

Why we collect it

To create and deliver your shipments, to prevent fraud, to meet tax and regulatory obligations, and to support you when something goes wrong.

Who we share it with

The courier partner you select receives the pickup and delivery details needed to carry the shipment. Payment gateways receive what is needed to process payment. We do not sell personal data.

Your rights

You can access, correct or request deletion of your data by contacting us. Some records are retained where law requires it.

Last updated 01 Aug 2026.